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mark occomore
Joined: 07 Dec 2006
Posts: 9955
Location: UK
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 Posted: Tue Dec 12, 2006 7:38 pm Post subject: Post Office Underachieving |
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The postal service is "chronically poor" in parts of the UK, while compensation schemes for customers make it too hard to complain, MPs have said.
Most were in the london areas.
The fact 15 million items a year were being lost, stolen or damaged meant customers were not always seen as the "absolute priority", the MPs said.
But Royal Mail said its service was "among the very best in Europe". |
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gfloyd
Joined: 07 Dec 2006
Posts: 4861
Location: Here, There, Everywhere.
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| Posted: Tue Dec 12, 2006 7:43 pm Post subject: Re: Post Office Underachieving |
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| mark occomore wrote: |
The fact 15 million items a year were being lost, stolen or damaged meant customers were not always seen as the "absolute priority", the MPs said.
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Classic understatement of the year!!!
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His name was ernie ........ and he drove the fastest milk cart in the west..... |
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Cherskiy
Joined: 08 Dec 2006
Posts: 3701
Location: near Amble, Northumberland
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| Posted: Tue Dec 12, 2006 8:38 pm Post subject: |
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There was a classic Postman Pat clanger up here in Newcastle (more specifically, in the suburb where I live), a couple of years ago. A new development of houses had been built, but the Royal Mail had not yet sorted out a new postcode for said dwellings, even after three months. No-one in the development was getting any mail despite letters and phone calls from residents to the local sorting office. Finally, sick of the situation, one irate lady visited the office to speak in person to the manager. He took her into the sorting office to show her how the system worked. Answering her question about "well, where has our post gone to?", he replied that he did not know. She saw a huge pile of undelivered post lying under a desk. "What's this, then?" - picking the first letter in the pile which just happened to be addressed to her.....!
As I said, classic.... 
A mate of mine who works for Royal Mail reckons most of the management are about as useful as a chocolate fireguard....
Cherskiy
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Toggy tea slurper
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| Posted: Tue Dec 12, 2006 9:25 pm Post subject: |
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The postal service is an absolute joke, they lose things, put things in the wrong letterbox, we often get our neighbours mail. Sometimes I have met the postie on the driveway on my way IN from work, about 5:30pm  |
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iwarburton
Joined: 08 Dec 2006
Posts: 2133
Location: Northumberland
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| Posted: Wed Dec 13, 2006 8:40 pm Post subject: |
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But spare a thought for the individual postie, who must get everyone's moans and groans through no fault of his/her own.
Ian. |
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Toggy tea slurper
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| Posted: Wed Dec 13, 2006 8:42 pm Post subject: |
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| Putting mail in the wrong letterbox is their fault. |
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gfloyd
Joined: 07 Dec 2006
Posts: 4861
Location: Here, There, Everywhere.
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| Posted: Thu Dec 14, 2006 9:49 am Post subject: |
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| Toggy tea slurper wrote: | | Putting mail in the wrong letterbox is their fault. |
Dumping mail because they cant be bothered to deliver it is also their fault.
I think the problem is mainly confined to urban areas. THe rural service still works reasonably well.
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