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Mobile phone company selling on customers personal records

 
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mark occomore



Joined: 07 Dec 2006
Posts: 9955
Location: UK

PostPosted: Tue Nov 17, 2009 7:26 pm    Post subject: Mobile phone company selling on customers personal records Reply with quote

A big phone company staff have been selling on customers data to other phone operators. This could be serious under the data protection act and people could end up being prosucted for illegal trading too.




http://news.bbc.co.uk/1/hi/uk/8364421.stm
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R2Icon



Joined: 10 Sep 2009
Posts: 1444

PostPosted: Wed Nov 18, 2009 8:15 am    Post subject: Reply with quote

I have a T-mobile phone. I've been getting calls from a number in Wales about once a week for the last two months, offering me other phone deals. What ever amount they got for my details was a waste of cash, because out of all the phone deals out there in the big wide world, what are the chances of someone ringing me up randomly with the very best deal for me? Being here on my own at the mo, sometimes it's good to chat to them, but they soon lose interest in chatting when I say I ain't changing my phone for anything, you couldn't interest me a free phone with free calls for ever. I like my phone just the way it is. I chose it.
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RockitRon



Joined: 07 Dec 2006
Posts: 7646

PostPosted: Wed Nov 18, 2009 8:58 am    Post subject: Reply with quote

As the article says, it's all too easy for organisations to obtain personal data, and any penalty for breaking the law is so small they can recover it with the profit from a couple of sales.

I have to bite my tongue when I get phone calls from people "on behalf of"... Marks and Spencer, Debenhams, the newsagent who delivers my paper - the list is endless. And then there are all those callers to your doorstep from energy companies who seem to have far too much knowledge about who you're with and what tarrif you're on.
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Ron
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mark occomore



Joined: 07 Dec 2006
Posts: 9955
Location: UK

PostPosted: Wed Nov 18, 2009 10:02 am    Post subject: Reply with quote

RockitRon wrote:
As the article says, it's all too easy for organisations to obtain personal data, and any penalty for breaking the law is so small they can recover it with the profit from a couple of sales.

I have to bite my tongue when I get phone calls from people "on behalf of"... Marks and Spencer, Debenhams, the newsagent who delivers my paper - the list is endless. And then there are all those callers to your doorstep from energy companies who seem to have far too much knowledge about who you're with and what tarrif you're on.



The fools who are trying to get a little back hander are breaking the data protection act. I would have thought the staff would have been trained up about this, but obviously some are thinking they could get away with this.
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R2Icon



Joined: 10 Sep 2009
Posts: 1444

PostPosted: Wed Nov 18, 2009 11:01 am    Post subject: Reply with quote

<snip>

On second thoughts I'll delete this , people will turn up in a dark grey van and I'll never be seen again....... Smile
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