R2OK!

mark occomore · Joined: 07 Dec 2006 Posts: 9955 Location: UK

I dont know what you think or how many shops you visit? I find some shop employees are so rude to their customers, they seem to not want to be at work. The worst I find is Argos' they seem so rude when you return items which need replacing. The problem I find and not all are brushed with the same thing, they are just there for the money and a chat with their mates.

I know it's not a shop, but I find some employees who work in pubs like out local weatherspoons are so rude. One guy said to me when we were in ours once " I should be off today as it's my birthday" I said " well I have to work sometimes on mine" I've also told them blame your 24 hour openings too. I dont take any prisoners and it's not our problem. lol

The other thing I find to blame is this 24 hour, 7 day a week opening since the new laws came in, but it's got worse over the last few years.

Sundays were supposed to be the day of rest, but not now!!

Laughing

Ella Sailyour · Joined: 11 Dec 2006 Posts: 579 Location: Marbella, Spain

Natasha · Little Miss Lovely Smile Joined: 09 Dec 2006 Posts: 790

My local corner shop. Not only does it seem that the owner gets up very early on Sunday morning and sticks £1 on his bread and milk, but he grunts at you and snatches the money from your hand when you pay him and 'drops' change into your hand, so that it falls onto the floor.
I haven't been brought up to be rude, but one day................. Laughing

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Eternal nothingness is fine if you happen to be dressed for it.

Cherskiy · Posted: Mon Feb 05, 2007 9:51 pm Post subject:

My local Asda - staff used to wear those "Happy to Help" badges but in my experience they were anything but. Stopped going in the end, use the local Tesco, which appears to be the size of a small country, but the staff are much friendlier.

PC World is another place I try to avoid - either the staff practically jump on you when you so much as look at an item (if you're just browsing) or they're nowhere to be seen when you actually want some advice.

I tend to look at non-food items in the shops now but buy them over the Internet.
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Author: “To the Ends of the Earth: A Snapshot of Aviation in North-Eastern Siberia, Summer 1992”
(Free to read via Kindle Unlimited)

Mark Mayhew · Joined: 11 Dec 2006 Posts: 2897

I used to live in Texas and the local supermarket where we would go and do our shopping was called Piggly Wiggly.

It had fantastic customer service-I remember they used to pack your shopping, take it out to your car, fill your car with petrol if it needed it-nothing was too much trouble for the staff serving you etc.

The same attitude to customer service does not apply in the UK-not in my neck of the woods in any event.

Natasha · Little Miss Lovely Smile Joined: 09 Dec 2006 Posts: 790

Ever tried getting help on a 'help desk' Very Happy

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Eternal nothingness is fine if you happen to be dressed for it.

Cherskiy · Posted: Mon Feb 05, 2007 10:17 pm Post subject:

Shaky Fan · Joined: 11 Dec 2006 Posts: 628

AndyAndy2 · Posted: Wed Feb 07, 2007 8:49 am Post subject:

gfloyd · Posted: Thu Feb 15, 2007 6:03 pm Post subject:

As seen at a call centre not so near me.
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His name was ernie ........ and he drove the fastest milk cart in the west.....

SantaFefan · Posted: Thu Feb 15, 2007 6:40 pm Post subject:

Minx · Posted: Thu Feb 15, 2007 9:19 pm Post subject:

I nominate WH Smith's for the worst service record ever! Just last week I spent 15 minutes queuing behind a woman who was looking for a street map for Istanbul. (Yes, unusual I admit). She had been to a WHS shop in Aylesbury where they had located it on their inhouse intranet, and had given her an ISB reference. So she went to the local WHS in Huntingdon to order it, and, having lost the piece of paper with the reference on it, fondly imagined that the staff there would be able come up with the same result as the Aylesbury store. Not so, and after 15 minutes, the hapless assistant went off to find a supervisor. The customer (already irate) told me she always found the staff at this store to have "attitude", something I could only agree with. The supervisor couldn't help and they sent her away saying nothing could be done. Off went the irate customer, giving them a piece of her mind on the way. At this point, they deigned to offer me their attention, and filled the 3 CD cases I had selected and processed payment, grumbling about the customer to me. I suggested that perhaps they might have phoned the Aylesbury store, to find out how the other assistant had been so readily able to help her. The assistant looked at me with horror. "Well, she was the one who lost the piece of paper with the reference on it" she said acerbically. I shrugged and completed my purchase. When I got back to Spain I found that the CD case for the Josh Groban CD was empty! Yeah, like I can go back and complain! Never again WHS.

Cherskiy · Posted: Thu Feb 15, 2007 9:32 pm Post subject:

I stopped shopping at WH Smug after they decided to take Private Eye off their shelves for daring to show the hypocritical stance shown by the daily newspapers after "Saint Di" died (reporting on the pieces in various rags slagging her off running in some cases in the same edition or an earlier one than that running the news of her death that day).

A misplaced public 'outcry' (i.e. several people who missed the point) resulted and blamed the Eye for making fun of Di after her death, ergo WH Smug bowing to 'pressure' from said idiots.

My local WHS has never really been on the ball anyway - its current stock, so I'm reliably informed, is of use only if you like reading JK Rowling, Geoffrey Archer or Dan Brown. If you want SF, tough - they believe it equates to Fantasy and fill the shelves with Tolkien, Pratchett and Anthony (they obviously have no idea what SF is). Mention a lesser-known SF author like Bujold, Drake, Weber, Stirling or Moon and the staff look at you as if you're not right in the head.
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Author: “To the Ends of the Earth: A Snapshot of Aviation in North-Eastern Siberia, Summer 1992”
(Free to read via Kindle Unlimited)