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Another Bad Sale Day

 
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RockitRon



Joined: 07 Dec 2006
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PostPosted: Wed Dec 03, 2008 9:52 pm    Post subject: Another Bad Sale Day Reply with quote

"By Popular Demand"... "Giving the customers a helping hand"

So saying, Marks and Sparks announce they're going to stage another 20% off bunfight tomorrow, and Debenhams a three-day 25% event Wednesday to Friday, which will probably be extended through the weekend.

The tactic was flagged by the Sunday papers, so M&S stores have been very quiet this week. I cannot help but feel that if they can afford to do that, with all the extra staff and security costs which must be incurred in keeping the stores open from 7am until midnight, they could well afford to drop their prices by 20% in normal business so that they, and some of us, could avoid the unseemly scrum.
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gfloyd



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PostPosted: Wed Dec 03, 2008 9:56 pm    Post subject: Re: Another Bad Sale Day Reply with quote

RockitRon wrote:
and some of us, could avoid the unseemly scrum.


Retail psycology requires a crowd to attract in other shoppers. Its the old example of by standers stopping to look at what other people are looking at.
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RockitRon



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PostPosted: Wed Dec 03, 2008 10:17 pm    Post subject: Reply with quote

Doesn't work with me.

I hate crowds.
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MadeinSurrey



Joined: 11 Dec 2006
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PostPosted: Thu Dec 04, 2008 9:06 am    Post subject: Reply with quote

Surely these "20% off" days are counter-productive? I was in Marks the other day, and I thought "hang on - I'll wait until Thursday". I'm sure that's replicated across the country, hence their sales are well down on other days!
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RockitRon



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PostPosted: Thu Dec 04, 2008 9:14 am    Post subject: Reply with quote

You would think so. It works like that even more in some of the other stores. The number of staff hanging around in our House of Fraser outnumbers customers at least three days of the week (like those old-fashioned stores featured in Richard Macer's series on BBC4) because people know they invariably run some discount promotion at the end of the week.
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Rachel
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PostPosted: Thu Dec 04, 2008 9:21 am    Post subject: Reply with quote

The problem with M & S is not lack of customers, it's lack of quality in what they are selling - it really is cheap tat, imported from China. It's much the same in other stores though. They end up competing for the same customers - so they end up selling cheaper and cheaper stuff to try and win custom- so eventually; and that eventually has arrived:- all the shops are selling the same lowest level cheap nasty junk that very few people actually want.

I went to Debenhams, looked at some things :- hand cream, in a little wire basket:- reduced from £6:50 ish to £5.30 ish .... in Superdrug, same hand cream- same basket , slightly different packaging .... £2.50....... in the pound shop ... same hand cream- same basket ... no packaging ... £1...... all made in China........ The big stores are just an illusion in a fancy box.
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MadeinSurrey



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PostPosted: Thu Dec 04, 2008 9:39 am    Post subject: Reply with quote

I think that's a bit harsh on M & S Rachel - one thing you can say about a lot of their stuff is it doesn't lack quality. Of course you have to be selective, but on the whole you can be sure you won't get tat.
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Rachel
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PostPosted: Thu Dec 04, 2008 10:00 am    Post subject: Reply with quote

Not really MIS, M & S spend a bit more money presenting and marketing the stuff but when you get down to the product it's not really any better quality than other places. M & S food is marginally better than other places but not a great deal. None of these people are your friend- all they want is your money.

Tescos for example, would rather buy a really cheap piece of meat, then spend almost the same as it cost them, to make it look like a nice piece of meat - presented in a gas-tight fancy box filled with a special gas to make the meat look red and lean, and then charge you just the same or slightly more, in most cases, than you could get a proper piece of meat from a proper butcher in the high street. People have become far too trusting of big chain stores - they all, and I include M & S in that, stand on the shoulders of a reputation they earned in a bygone age, but they can't get away with selling tat in a fur coat for much longer. Disappointment leads only to disapproval and rejection.


( Harsh? That's twice in two days ... Sad not harsh just realistic )
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RockitRon



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PostPosted: Thu Dec 04, 2008 10:01 am    Post subject: Reply with quote

My wife's company had some visitors from Germany this week and they expressed an interest in seeing the German Christmas Market in town, so she took them one afternoon. After quaffing four or five mulled wines they went into the nearby Primark and came out loaded and marvelling at the range and price of clothes there (not that Primark don't have shops in Germany).
The only thing my wife bought was a pair of 100% cotton pyjamas with a cute doggy motif for £4.89, which rather throws into relief the similar pair I had bought earlier from M&S (and had hidden as a surprise Christmas present) and which cost £19.50.
I think I might take them back and get a refund, only not today, because I'll get 20% less!!
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RockitRon



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PostPosted: Thu Dec 04, 2008 10:30 am    Post subject: Reply with quote

Rachel wrote:
Not really MIS, M & S spend a bit more money presenting and marketing the stuff but when you get down to the product it's not really any better quality than other places. M & S food is marginally better than other places but not a great deal. None of these people are your friend- all they want is your money.

Tescos for example, would rather buy a really cheap piece of meat, then spend almost the same as it cost them, to make it look like a nice piece of meat - presented in a gas-tight fancy box filled with a special gas to make the meat look red and lean, and then charge you just the same or slightly more, in most cases, than you could get a proper piece of meat from a proper butcher in the high street. People have become far too trusting of big chain stores - they all, and I include M & S in that, stand on the shoulders of a reputation they earned in a bygone age, but they can't get away with selling tat in a fur coat for much longer. Disappointment leads only to disapproval and rejection.


( Harsh? That's twice in two days ... Sad not harsh just realistic )


Absolutely. The quality of supermarket fresh food is awful, and their management doesn't seem to care even when it looks awful on the shelves to begin with.

M&S carries a larger range of meat than the others, from supposedly higher quality sources, fancier cuts in convenient packages, but all at prices that make your eyes water.

Suppliers to all of the stores complain that they are being squeezed ever tighter on price and payment terms, and if they have less to put in to their produce, lesser quality will come out.

Shoppers seem to prefer convenience over quality, though, and the traditional butcher, and greengrocer, has been squeezed out of the high street (if there's one of the former left in the city of Nottingham it's well hidden - in our little satellite we had a good one until the proprietor won the lottery jackpot and retired, and now it's a takeaway. We have a farm shop not too far away, but it is becoming so big and busy I have my suspicions as to where their produce is sourced; still, the lamb, beef, bacon and sausages taste good).
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Briant



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PostPosted: Thu Dec 04, 2008 11:56 am    Post subject: A star poster! Reply with quote

Congratulations on your 3000th post here Ron! Very Happy
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MadeinSurrey



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PostPosted: Thu Dec 04, 2008 12:23 pm    Post subject: Reply with quote

Well done Ron!

Just don't agree about M&S, their food IS better, obviously you have to pick and choose but much of it is top notch.

I wouldn't buy socks and undies anywhere else either! I did try some time ago but they just aren't as good. I guess we must agree to differ!
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Helen May



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PostPosted: Thu Dec 04, 2008 12:38 pm    Post subject: Reply with quote

MadeinSurrey wrote:
Well done Ron!

Just don't agree about M&S, their food IS better, obviously you have to pick and choose but much of it is top notch.

I wouldn't buy socks and undies anywhere else either! I did try some time ago but they just aren't as good. I guess we must agree to differ!


I'm with you there MadeinSurrey. I pick and choose and have never had a problem.

Ron, as long as you have the receipt you will get whatever it says on there as long as it is within 90days of the purchase date.

This morning I took back a sweater I'd bought on Tuesday for refund and bought another one the same at 20% less. Every little helps!

H
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RockitRon



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PostPosted: Thu Dec 04, 2008 1:13 pm    Post subject: Re: A star poster! Reply with quote

Briant wrote:
Congratulations on your 3000th post here Ron! Very Happy


Blimey, I hadn't noticed! Thank you.

Over two years - average of four a day - see, it's not such a waste of time after all - (and the company here is pretty cool!) Cool Very Happy
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Helen May



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PostPosted: Thu Dec 04, 2008 1:48 pm    Post subject: Reply with quote

Yes well done Ron! Smile

H
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RockitRon



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PostPosted: Thu Dec 04, 2008 1:51 pm    Post subject: Reply with quote

MadeinSurrey wrote:
Well done Ron!

Just don't agree about M&S, their food IS better, obviously you have to pick and choose but much of it is top notch.

I wouldn't buy socks and undies anywhere else either! I did try some time ago but they just aren't as good. I guess we must agree to differ!


Thank you MiS, and H!

Yes, I still buy my socks and undies there as well, though Jeremy Paxman was right when he complained that they don't last as long as they used to, and "the most comfortable sock in the world" has just been withdrawn - fortunately they've dumped the remainders in a little shop by our market and I have stocked up!

My wife buys her undies there as well, but she is confused by the fact that, while she has lost weight, her size has gone up. M&S recently announced they were going to charge more for larger sizes - she smells a rat... (a Chinese one, since that is where they are all made now)

Helen May wrote:
This morning I took back a sweater I'd bought on Tuesday for refund and bought another one the same at 20% less. Every little helps!


What a good wheeze! That explains the queue a mile long at the refunds point as well, then.
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MadeinSurrey



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PostPosted: Thu Dec 04, 2008 2:12 pm    Post subject: Reply with quote

Went to our little Marks this morning - it was like the first day of Harrods sale!! Got fed up with being shoved about and queueing, so only bought a couple of pairs of socks - but I did get 20% off Very Happy
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Helen May



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PostPosted: Thu Dec 04, 2008 2:27 pm    Post subject: Reply with quote

RockitRon wrote:
Helen May wrote:
This morning I took back a sweater I'd bought on Tuesday for refund and bought another one the same at 20% less. Every little helps!


What a good wheeze! That explains the queue a mile long at the refunds point as well, then.


There wasn't much of a queue at ours otherwise I would have bought the cheaper one and returned the other one another time.

Fortunately (or maybe not!) we are only a mile and a half from a big 'out of town' M&S and Tesco is joined on to it so I'm there often.

My O/H once joked to someone that the M&S delivery van calls at our house first before taking what is left to the store...... I'm not that bad honestly!!

H
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RockitRon



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PostPosted: Thu Dec 04, 2008 5:15 pm    Post subject: Reply with quote

Our M&S wasn't nearly as busy this time, but the ground (ladieswear) floor looked as though an army had rampaged through, thrown everything in the air and then put stuff back on the rails haphazardly. There was a conspicuous absence of stuff in the "middle" sizes (medium/large, 12,14,16).

The Christmas gift selection IS a load of tat - nothing there I would wish to give anybody. And it is nearly all marked Made In China. M&S once had a proud slogan - 99% of goods sold are made in Britain - I wonder what percentage (excluding food) are now made in the People's Republic?
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MadeinSurrey



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PostPosted: Thu Dec 04, 2008 5:23 pm    Post subject: Reply with quote

One man's tat is another man's treat!
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