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Beware of this phone scam

 
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FleetingEileenM



Joined: 30 Mar 2010
Posts: 5130
Location: Hampshire

PostPosted: Tue Dec 09, 2014 10:48 am    Post subject: Beware of this phone scam Reply with quote

I have heard about a local acquaintance who has been caught out by con men and has lost a great deal of money. I and I'm sure most of you know of the trick whereby the con man who has phoned you asks you to ring your bank, so you put the phone down and dial your bank's number but the con man has not put his receiver down and pretends to be your bank answering you.

There are some evil people around, as we all know, but these men are so plausible.

www.dailymail.co.uk/news/article-2863013/The-call-police-convincing-middle-class-intelligent-woman-handed-10-000-20-000-Rolex-strangers-victim-oh-plausible-con.html
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ruddlescat



Joined: 16 Sep 2010
Posts: 18010
Location: Near Chester

PostPosted: Tue Dec 09, 2014 9:14 pm    Post subject: Reply with quote

I have an account with Santander and currently people are receiving e mails requesting them to click on a link in order to verify their account in order not to have their on line accounts suspended

I received one last Sunday which in itself made me suspicious as why would any UK based bank be sending out customer e mails on a non working day

Sure enough when I checked I was told it was a scam so people please take note

Most of these scamming scum bags are based abroad - one of the great evils of this internet age Sad
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becky sharp



Joined: 01 Dec 2008
Posts: 5893

PostPosted: Wed Dec 10, 2014 4:54 pm    Post subject: Re: Beware of this phone scam Reply with quote

FleetingEileenM wrote:
I have heard about a local acquaintance who has been caught out by con men and has lost a great deal of money. I and I'm sure most of you know of the trick whereby the con man who has phoned you asks you to ring your bank, so you put the phone down and dial your bank's number but the con man has not put his receiver down and pretends to be your bank answering you.

There are some evil people around, as we all know, but these men are so plausible.

www.dailymail.co.uk/news/article-2863013/The-call-police-convincing-middle-class-intelligent-woman-handed-10-000-20-000-Rolex-strangers-victim-oh-plausible-con.html

That is some story,Eileen. Shocked

There was an item about this sort of thing on The One Show (I think it was) last week.

The day after I had a phone call to say my computer was showing up (?) to have a virus and would I please turn it on so they could fix it! (and get my bank details at the same time!)

I left them stewing for a while before telling them I didn't have a computer.Very Happy
I was nearly caught with that one a couple of years ago. Confused
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Schizoidman



Joined: 20 Sep 2010
Posts: 1135
Location: Rural West Sussex

PostPosted: Wed Dec 10, 2014 5:28 pm    Post subject: Reply with quote

I've had numerous calls from 'Microsoft' in an Indian accent saying I have a problem so could I log on. Either I keep them waiting for several minutes until they hang up, or I simply tell them to ***k off.

And as for the numerous accidents I've had in the past two years....and the PPI miss selling...
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Colin



Joined: 26 Sep 2013
Posts: 916

PostPosted: Wed Dec 10, 2014 10:26 pm    Post subject: Reply with quote

Schizoidman wrote:
I've had numerous calls from 'Microsoft' in an Indian accent saying I have a problem so could I log on. Either I keep them waiting for several minutes until they hang up, or I simply tell them to ***k off.


The last time one of these idiots called me I kept him going by asking him what I should do to eradicate this "problem". He confirmed that my system had sent a flag to Microsoft's servers indicating a major issue. Oh, right. I told him he must be really smart because I only run Mac OSX without any Microsoft applications within a mile!

He rang off to hit on somebody who was more easily conned, unfortunately.
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FleetingEileenM



Joined: 30 Mar 2010
Posts: 5130
Location: Hampshire

PostPosted: Thu Dec 11, 2014 9:52 pm    Post subject: Reply with quote

I wonder if money is ever retrieved in these circumstances? In the case about which I heard, one of the con men was caught.
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ruddlescat



Joined: 16 Sep 2010
Posts: 18010
Location: Near Chester

PostPosted: Thu Dec 11, 2014 10:47 pm    Post subject: Reply with quote

I have to confess that I was actually the victim of a large financial scam back in the late eighties which resulted in the loss of around 40000

However being a lawyer I was lucky enough to be selected by the prosecuting authorities back in those days to be the main prosecution witness and I spent almost ten weeks permanently living in a hotel in Southampton during which time I actually received more in expenses than the amount I had actually lost Smile

Of course part of that was for loss of earnings and had I not been there I would have been working and earning money but my office ran quite happily in my absence - most of my former staff would probably think it ran better Laughing and so I came out of it quite well but thousands of others weren't so fortunate but at least we got the perpetrators of the scam put behind bars for a very decent stretch Smile
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nod



Joined: 24 Dec 2006
Posts: 3555

PostPosted: Fri Dec 12, 2014 10:37 am    Post subject: Reply with quote

I always assume my bank will NEVER ring me and assume anyone else that does ring who I dont know is suspicious and tell them nothing, and if its WITHHELD, INTERNATIONAL or a number I dont know then DON'T ANSWER Very Happy
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Helen May



Joined: 10 Dec 2006
Posts: 18214
Location: Cheshire

PostPosted: Fri Dec 12, 2014 11:19 am    Post subject: Reply with quote

I'm the same Nod, our problem is that my elderly Dad's number is withheld so we always have to listen as I've told him always just to say his name as we don't answer unless we know the number or it looks like a 'proper one'.

We don't want to bar international calls as we have friends in Texas although their number does show up now and we take the time difference before wondering if it is them.

We get sometimes 6 a day and I'm getting to the stage that I feel like ripping the phone out of the wall, or even changing our phone number....... Rolling Eyes

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unclebuck



Joined: 19 Apr 2010
Posts: 256
Location: Warwickshire

PostPosted: Fri Dec 12, 2014 11:55 am    Post subject: Reply with quote

It's becoming a huge problem.
Shame we have a government that doesn't want to upset their friends in the telecoms industry by requiring them to address it.

You might want to take a look at a device called Truecall or CPR.

Also, you can get a 'call screening' device that acts like an answering machine and asks the caller to press 5 if they are genuinely known to you (or whatever message you want to put on it). Only then does the device ring your home phones for you to answer.


http://blogs.which.co.uk/technology/phones-3/cpr-call-blocker-vs-truecall-call-blocker/
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essexlady



Joined: 10 Dec 2006
Posts: 348
Location: Essex

PostPosted: Fri Dec 12, 2014 1:22 pm    Post subject: Reply with quote

I have a relative who uses this service, unclebuck, but I don't understand how it works. What stops a caller pressing "5" regardless of whether or not they have been invited to call? Is there a screening once "5" is pressed?
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nod



Joined: 24 Dec 2006
Posts: 3555

PostPosted: Fri Dec 12, 2014 2:44 pm    Post subject: Reply with quote

You can also get a device called CALLBLOCKER which you program to stop calls.

I agree with Helen its annoying if you have friends / relatives with WITHHELD / INTERNATIONAL. Rolling Eyes I assume they will leave a message if important or ring our mobiles.
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Colin



Joined: 26 Sep 2013
Posts: 916

PostPosted: Fri Dec 12, 2014 3:29 pm    Post subject: Reply with quote

We only have our landline because of the broadband connection now, otherwise I'd junk it altogether. All family & friends phone calls are made between mobiles and/or Skype & Facetime these days. We're almost at a stage where the only incoming calls on the landline are spammers' calls.
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unclebuck



Joined: 19 Apr 2010
Posts: 256
Location: Warwickshire

PostPosted: Sat Dec 13, 2014 4:57 pm    Post subject: Reply with quote

essexlady wrote:
I have a relative who uses this service, unclebuck, but I don't understand how it works. What stops a caller pressing "5" regardless of whether or not they have been invited to call? Is there a screening once "5" is pressed?


For one thing, it prevents all automated messages getting through.
Then you can put what you like into the answer message, such as 'if this is a survey, please hang up now' or 'please only press 5 if you are known to us and are not cold calling' - whatever you want really to deter people.

Apparently, it does effectively get rid of most nuisance calls. If someone insists on pressing 5 when they have been asked not to, you can feel justified in giving them a pretty decent ear-bashing!
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Minx



Joined: 09 Dec 2006
Posts: 4088
Location: France/Spain/Peterborough/Tenerife

PostPosted: Sun Dec 21, 2014 12:43 pm    Post subject: Reply with quote

For several months now we've been plagued by calls from a company (or companies) that variously calls itself Renewable Energy, the Energy Care Initiative, Green Energy blah blah and is variously selling solar panels, new boilers, double glazing blah blah. They always start off by saying they're calling about a 'Government Initiative' so some people might actually think they're talking to government officials.

We're on the TPS, so we shouldn't be getting them, but when I get into an argument with them (as I frequently do) they tell me they were given my number by my energy supplier/must have ticked a box somewhere to get marketing info/have indicated that I'm interested in such products. One even told me that they bought a contact list with our number on it! I've contacted Ofcom on at least three occasion, but if you can't supply a contact number for the nuisance caller they're not interested.

I've even tried to get the company's contact details but they're very cagey and usually ring off when I persist, so they know they're breaking the law.

What really tees me off is that we're abroad a lot, and when we call home to pick up any messages on the answerphone we find the message box is stuffed end to end with the same or similar recorded messages, and people we do need to hear from haven't been able to contact us.

This week my husband answered the door to a man from one of these companies so they're obviously changing tactics now. The caller was fortunate it was my husband who went to the door ... Evil or Very Mad
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John W



Joined: 07 Dec 2006
Posts: 3360
Location: Warwickshire, UK

PostPosted: Mon Dec 29, 2014 9:55 pm    Post subject: Reply with quote

For a couple of weeks I kept hanging up on calls from companies saying they were calling on behalf of O2 and wanted to discuss my O2 contract blah blah blah

Must have been the eighth such call, when the chap spoke softly and explained better why he was calling, that the penny dropped and this really WAS a genuine call to get my O2 contract renewed Very Happy
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Colin



Joined: 26 Sep 2013
Posts: 916

PostPosted: Tue Dec 30, 2014 9:07 am    Post subject: Reply with quote

John W wrote:
For a couple of weeks I kept hanging up on calls from companies saying they were calling on behalf of O2 and wanted to discuss my O2 contract blah blah blah

Must have been the eighth such call, when the chap spoke softly and explained better why he was calling, that the penny dropped and this really WAS a genuine call to get my O2 contract renewed Very Happy


I experienced exactly the same thing a couple of weeks ago John.
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nod



Joined: 24 Dec 2006
Posts: 3555

PostPosted: Wed Dec 31, 2014 1:24 pm    Post subject: Reply with quote

Colin wrote:
John W wrote:
For a couple of weeks I kept hanging up on calls from companies saying they were calling on behalf of O2 and wanted to discuss my O2 contract blah blah blah

Must have been the eighth such call, when the chap spoke softly and explained better why he was calling, that the penny dropped and this really WAS a genuine call to get my O2 contract renewed Very Happy


I experienced exactly the same thing a couple of weeks ago John.


I got similar a few months ago from O2. On the 4th time he asked " are you OK today ?" I responded with " I was until you called !!", and explained I'd had numerous calls all of which I said no thanks, he then told me all I had to do was ask to be removed from their database, so I did and haven't heard from them since Very Happy . So now when somebody calls, and we mistakenly answer, we say we are on TPS and please remove us from your database, it may work Rolling Eyes
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becky sharp



Joined: 01 Dec 2008
Posts: 5893

PostPosted: Wed Dec 31, 2014 1:42 pm    Post subject: Reply with quote

nod wrote:
Colin wrote:
John W wrote:
For a couple of weeks I kept hanging up on calls from companies saying they were calling on behalf of O2 and wanted to discuss my O2 contract blah blah blah

Must have been the eighth such call, when the chap spoke softly and explained better why he was calling, that the penny dropped and this really WAS a genuine call to get my O2 contract renewed Very Happy


I experienced exactly the same thing a couple of weeks ago John.


I got similar a few months ago from O2. On the 4th time he asked " are you OK today ?" I responded with " I was until you called !!", and explained I'd had numerous calls all of which I said no thanks, he then told me all I had to do was ask to be removed from their database, so I did and haven't heard from them since Very Happy . So now when somebody calls, and we mistakenly answer, we say we are on TPS and please remove us from your database, it may work Rolling Eyes
When I tell unwanted callers I am on that (and have been for years) they either hurriedly apologise or put the phone straight down...usually the latter!
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Colin



Joined: 26 Sep 2013
Posts: 916

PostPosted: Wed Dec 31, 2014 5:12 pm    Post subject: Reply with quote

The trouble is that even if they're ignoring the fact that the database they've been told to use has a TPS flag against the entry they'll just ignore it if the call is originating from outside the UK.

TPS is an agreement made by the telemarketing operators, the Direct Marketing Association, BT and the regulator and as far as I know isn't legally binding even in the UK. Where there are legal constraints they come under the control of the Communications Act 2003 (re: nuisance calls) and the Data Protection Act 1998 (use of personal data), so even if a UK-based company is using offshore call centres to make calls they can still be prosecuted if calls are being made on their behalf that the recipient deems to be a nuisance or if they're availing themselves of personal contact data without the appropriate permissions.

When I get spam calls the first thing I ask them is the name of the company or organisation on whose behalf they're making the call using my info. If they can't give me a convincing answer then I either tell them to get stuffed or I play lengthy, time-wasting games with them.
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Schizoidman



Joined: 20 Sep 2010
Posts: 1135
Location: Rural West Sussex

PostPosted: Thu Jan 01, 2015 8:54 pm    Post subject: Reply with quote

The current edition of Private Eye has a very good article (on page 36) on TPS which backs up Colin's comments above.
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nod



Joined: 24 Dec 2006
Posts: 3555

PostPosted: Fri Jan 02, 2015 12:10 pm    Post subject: Reply with quote

Colin wrote:


When I get spam calls the first thing I ask them is the name of the company or organisation on whose behalf they're making the call using my info. If they can't give me a convincing answer then I either tell them to get stuffed or I play lengthy, time-wasting games with them.


Nice idea telling them to get stuffed but a complete waste of time I find, they will be back Rolling Eyes
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unclebuck



Joined: 19 Apr 2010
Posts: 256
Location: Warwickshire

PostPosted: Wed Feb 25, 2015 3:04 pm    Post subject: Reply with quote

Much news today, much of it mis-reported, about the Government's actions to prevent nuisance cold-calls.......
Closer inspection reveals, that whilst much carefully spun noise is being generated about the steps needed to prevent these calls, the action being taken has been crafted with equal care to have almost no real effect.
Most nuisance calls originate overseas, in order to avoid UK regulations, and those that don't originate overseas soon will!

The Government was asked to force the telecoms companies to provide their customers with the means to block these calls - the technology is readily available already, but generally not deployed by them due to the potential loss of revenue.

Ah, the power of lobbying.
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